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FAQ

Security & compliance, explained plainly

Plain-language answers to what CERT-In, DPDP, VAPT, WCAG, and cookie audits actually mean — and why they matter for your business.

About Kaitara Security

What does Kaitara Security do?

Kaitara Security makes security and compliance practical for businesses. Instead of thick reports that sit on a shelf, we deliver implemented compliance: the actual policies, configurations, privacy notices, and VAPT findings your business needs to be legally compliant and secure — and we make sure they are actually in place, not just documented.

Who is Kaitara Security for?

Any business operating digitally in India — fintechs, healthtechs, B2B SaaS, e-commerce. Especially useful before your first enterprise client asks for a security audit, before a fundraise due diligence, or before you start processing significant volumes of user data.

How long does an engagement take?

A full engagement runs 4–6 weeks: regulatory profiling and mandatory baseline in Week 1, data privacy compliance in Weeks 1–2, VAPT in Weeks 1–3, and policy set delivery in Weeks 3–5. The free self-scan takes under 2 minutes.

How much does it cost?

Fixed-fee engagements scoped to your business — from Starter (data privacy and regulatory baseline) to Complete (security, compliance, framework prep, and a quarterly retainer). No hourly billing. No surprise invoices. The scan is always free.

Do I need this if I'm a small business?

Yes. CERT-In Directions 2022 and the DPDP Act 2023 bind service providers, intermediaries, data centres, body corporates and Government organisations — no size threshold, so in practice almost every company operating in India. There is no size or revenue threshold and no small-business exemption. DPDP penalties are graded by the obligation breached, up to ₹250 crore — and CERT-In non-compliance is a criminal liability.

Can I use Kaitara Security without paying?

Yes. The security scan, creating an account, the compliance intake, and your regulatory profile are all free, and we don't ask for a card. You only pay if you ask us to implement what the profile identifies. Full detail at security.kaitara.com/platform.

What do I get for free with an account?

Your regulatory profile: the mandatory baseline that applies to every entity, the regulations triggered by your specific business model, the frameworks that arrive as you grow, and — explicitly — what does not apply to you. It is the free product, not a teaser. Compliance documents, the prioritised checklist and the dashboard come with a paid engagement.

Do I need approval to create an account?

Yes. We review every registration before opening the portal, typically within 24 hours, and we require a work email on your own company's domain — personal and free email providers are rejected at signup. It keeps the platform to real businesses, but it does mean registration is not instant.

What happens when I engage Kaitara Security?

You click 'Request full engagement' from your regulatory profile. We scope the work and come back with a fixed fee — nothing is generated and nothing is charged until you confirm. Then your compliance documents are drafted against your profile and reviewed by us before you see them, and your checklist, dashboard and document library unlock in the portal.

Regulations explained

What is CERT-In compliance?

CERT-In Directions 2022 are issued by India's Computer Emergency Response Team and bind service providers, intermediaries, data centres, body corporates and Government organisations — in practice every company operating in India. The most commonly missed requirements: (1) report cyber incidents within 6 hours of noticing them, or of being brought to notice, (2) retain all ICT system logs for a rolling 180 days within Indian jurisdiction, (3) sync servers to NIC or NPL time servers (samay1.nic.in, samay2.nic.in), and (4) designate a Point of Contact with CERT-In. No size threshold — a 3-person business and a listed bank have the same obligations.

What is the DPDP Act?

The Digital Personal Data Protection Act 2023 is India's comprehensive data privacy law, modelled on GDPR. If your product collects any personal data — names, email addresses, phone numbers, device IDs, location, or Aadhaar — you are a Data Fiduciary and must: collect data only for a stated, specific purpose; publish a plain-language privacy notice; obtain free, specific, informed, and withdrawable consent; allow users to access, correct, and erase their data; appoint a grievance officer; and notify users and the Data Protection Board in the event of a breach. The DPDP Rules 2025 (notified 14 November 2025) make most substantive obligations mandatory by 13 May 2027. Penalties are graded by the obligation breached, up to ₹250 crore.

What is VAPT?

Vulnerability Assessment and Penetration Testing. We test your domain, your code and your dependencies for the weaknesses attackers actually use: secrets exposed in source history, dependencies carrying known CVEs, misconfigured headers and TLS, and the OWASP Top 10 classes. Automated coverage is backed by manual testing of authentication, session handling, access control, API behaviour, payment flows and sensitive data handling. You receive a findings report giving each issue a severity, where it is, what it allows, and how to fix it — then a retest once the fixes are in.

What is the IT Act 2000?

The Information Technology Act 2000 and the IT Rules 2011 form the foundational digital compliance layer in India. Key obligations for businesses: reasonable security practices for personal data (SPDI rules), a publicly accessible privacy policy, and data handling agreements with third-party processors. The DPDP Act 2023 builds on top of this.

What the scan checks

What does the website scan check?

Email security (SPF, DKIM, DMARC — are you protected against email spoofing?), HTTPS enforcement and redirect behaviour, TLS version (TLS 1.0/1.1 are deprecated), SSL certificate validity and days to expiry, security headers (HSTS, Content-Security-Policy, X-Frame-Options, Referrer-Policy), exposed subdomains via Certificate Transparency logs, publicly accessible sensitive files (.env, .git, backup files), data breach history for the domain, DPDP compliance signals (privacy policy, grievance contact, consent language), WCAG accessibility checks, and a cookie & tracker audit.

What is a cookie and tracker audit?

We fetch your homepage and inspect two things: (1) what cookies are set before the user takes any action — and whether they have the correct security flags (Secure, HttpOnly, SameSite); (2) what third-party tracking scripts load on first visit, including Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar, Intercom, and ~30 other known trackers. Under the DPDP Act 2023, non-essential cookies and trackers that collect personal data require explicit user consent before they load. If your site drops tracking pixels on the first page load with no consent banner, that is a violation.

What is a WCAG accessibility check?

WCAG — Web Content Accessibility Guidelines — are the international standard for accessible web design. We check your homepage for Level A violations (the baseline): images without alt text (screen readers cannot describe them), form inputs with no associated label (users cannot identify the field), missing or incorrect document language, page without a title, heading hierarchy gaps (h1 jumping to h3), vague link text ('click here', 'read more'), buttons and links with no accessible name, invalid ARIA roles, viewport settings that block user zoom, and duplicate element IDs. These are not cosmetic issues — they block users with visual impairments, motor disabilities, or cognitive differences from using your site.

What is a dependency or npm audit?

Open-source libraries are the single largest source of known vulnerabilities in modern web applications. We scan your package.json (npm/yarn) and requirements.txt (pip) for packages with published CVEs — Common Vulnerabilities and Exposures tracked in the National Vulnerability Database. A critical-severity CVE in a dependency you haven't updated can be directly exploited without touching your own code. We report severity, affected package, vulnerable version range, and the fixed version to upgrade to.

What is a DPDP compliance signal check?

We scan your homepage for the public-facing signals that the DPDP Act requires: a visible link to a privacy policy, a grievance officer name and contact email, and consent language on data collection forms. This is not a substitute for a full DPDP implementation audit — it is a first-pass check of what a regulator or a prospective enterprise client would see when they visit your site.

What does the WhatsApp Business Security scan check?

We analyse a pasted WhatsApp chat export for compliance and security issues: PII exposure (Aadhaar numbers, PAN, card numbers, OTPs sent in plaintext), TRAI TCCCPR 2018 opt-out compliance (are you honouring DND requests?), bulk spam patterns, DPDP Act consent signals, hardcoded credentials or API keys, and whether the account appears to be a verified WhatsApp Business account. Chat text is never stored — only the findings.

Is the scan safe? Will it affect my systems?

Completely safe. All website scans are entirely passive — we query publicly available data sources — DNS records, certificate transparency logs, public breach databases and internet-exposure indexes — and fetch your public homepage. We do not send attack traffic, do not probe ports, and do not interact with your backend systems in any way. The scan is indistinguishable from a normal website visit.

Does Kaitara Security store my scan results?

Scan results are stored in our database to generate your report and allow you to receive it by email. For code scans, the cloned repository is deleted immediately after scanning. For WhatsApp scans, the chat text is never stored — only the metadata (domain/phone, finding categories, timestamp). We do not share results with third parties.

Still have questions?

Run a free scan on your website in under 2 minutes, or book a call to talk through what applies to your business specifically.